How to Set Up eSIM

Welcome to our step-by-step guide on setting up your eSIM. eSIM (Embedded Subscriber Identity Module) is a digital SIM that allows you to activate a cellular plan without having to use a physical SIM card. Follow these simple steps to get started:

Step 1: Check Device Compatibility

Before you proceed, ensure your device is eSIM compatible. Most modern smartphones, tablets, and smartwatches support eSIM. You can check your device’s compatibility on our website or refer to your device’s manual.

Step 2: Purchase Your eSIM Plan

Browse through our range of eSIM plans and select the one that best suits your needs. Complete the purchase on our website. Once your purchase is confirmed, you will receive a QR code and installation instructions via email.

Step 3: Scan the QR Code

On your device, go to Settings > Cellular > Add Cellular Plan. Use your device's camera to scan the QR code we sent you. If you’re unable to scan the code, you can also enter the details manually as provided in the email.

Step 4: Install the eSIM Profile

After scanning the QR code, your device will prompt you to install the eSIM profile. Follow the on-screen instructions to complete the installation. This process usually takes a few minutes.

Step 5: Configure eSIM Settings

Once installed, go back to Settings > Cellular to configure your eSIM settings. You can choose it as your primary or secondary line, set a label for easy identification, and manage data usage settings according to your preference.

Step 6: Enjoy Your Connectivity

Congratulations! Your eSIM is now active and ready to use. You can start making calls, sending texts, and using data based on the plan you have chosen.

Troubleshooting Tips

  • If you face any issues during the installation, restart your device and try again.
  • Ensure your device has the latest software update installed.
  • Check if you have a stable internet connection during the setup process.

Need Help?

Our customer support team is always here to assist you. Contact us through our website or call our helpline for any queries or assistance regarding eSIM setup.

Frequently Asked Questions

Can I use eSIM on multiple devices? Each eSIM profile is designed for single use. However, you can purchase multiple eSIM profiles for different devices.
How do I switch between eSIM and physical SIM? You can manage your SIM preferences in the Cellular settings on your device. You can choose which SIM to use for calls, messages, and data.
What happens to my eSIM if I change my device? If you change or upgrade your device, you will need a new eSIM. Contact us to transfer your plan to a new eSIM profile.

    Thank you for choosing our eSIM services. We are committed to providing you with seamless connectivity and exceptional customer support.