Digital Delivery Policy
At GIGAXIN, we specialize in providing digital eSIM services that are delivered instantly and securely via email. Our delivery process is designed to ensure that you receive your eSIM quickly and efficiently.
Delivery Method:
- Upon purchase, your eSIM will be delivered to you as a QR code via the email address you provided at checkout.
- Please ensure that your email address is entered correctly to avoid any delays in receiving your eSIM.
Delivery Time:
- Your eSIM QR code is typically sent within a day (usually within an hour) after your payment has been processed.
- In case of any unexpected delays due to system issues, we will inform you promptly.
Delivery Costs:
- As our product is digital, there are no shipping or handling fees associated with your purchase.
Receiving Your eSIM:
- Once you receive the email, follow the instructions provided to activate your eSIM.
- If you encounter any issues with scanning or using the QR code, please contact our customer support immediately.
Customer Responsibility:
- It is the customer’s responsibility to ensure their device is compatible with eSIM technology.
- We are not responsible for delays or non-delivery if the incorrect email address is provided. If you have made an error in providing your email, contact us immediately to correct it.
For any further questions or concerns regarding the delivery of your digital eSIM, please contact our customer support team at Zalo/Whatsapp: +84343979320 or email: gigaxinesim@gmail.com.